Private Mortgage Insurance (PMI)
Complaints and Enforcement Authorities


Complaining to Your Lender

Should you have a grievance with your lender, you may use our sample lender complaint letter to help you present the lender with a "qualified written request" under Section 6 of the Real Estate Settlement Procedures Act (RESPA). This law requires that lenders acknowledge the complaint within 20 business days and resolve the complaint within 60 business days by correcting the account or giving a statement of the reasons for its position.

Complaining to a Regulatory Agency

If you feel that your lender is not complying with the PMI Act, you may contact the appropriate federal regulators and enforcement authorities. For contact information and more details, see our guide:

Mortgage and Lender Complaints: Federal and State Regulatory Agencies

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