Private Mortgage Insurance (PMI)
Complaints and Enforcement Authorities
Complaining to Your Lender
Should you have a grievance with your lender, you may use our sample lender complaint letter to
help you present the lender with a "qualified written request" under
Section 6 of the Real Estate Settlement Procedures Act (RESPA).
This law requires that lenders acknowledge the complaint within
20 business days and resolve the complaint within 60 business days
by correcting the account or giving a statement of the reasons
for its position.
Complaining to a Regulatory Agency
If you feel that your lender is not complying with the PMI Act,
you may contact the appropriate federal regulators and enforcement
authorities. For contact information and more details, see our
and Lender Complaints: Federal
and State Regulatory Agencies
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information in summary form. This information may not be comprehensive,
is subject to change, and may not apply to all individual circumstances.
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