Mortgage Interest Rate Lock-Ins


If your mortgage interest rate lock-in expires, and you believe that it was due to delays caused by the lender or someone else involved in the loan process, you should first try to reach a mutually satisfactory agreement with the lender. If that effort fails, consider writing to the appropriate state or federal enforcement or regulatory agency.

Some lender actions are improper (and may even be illegal), such as offering rate lock terms which are impossible to fulfill, failing to process your loan diligently, or causing your rate lock to expire. Because you may have contractual rights under your lock-in or loan commitment, you may want to consult with an attorney. Be aware, though, that complaints may not be resolved as quickly as may be necessary for a home purchase.

Depending upon their authority under applicable state or federal law, regulators may either attempt to help you resolve your complaint directly or record your complaint and recommend other action.

To identify the appropriate regulatory agency, see our guide:

Mortgage and Lender Complaints: Federal and State Regulatory Agencies

The information provided in this website is not legal advice and should not be interpreted as legal advice. This website is intended to provide a basic understanding of this information in summary form. This information may not be comprehensive, is subject to change, and may not apply to all individual circumstances. Any information received here should be confirmed with the appropriate government agencies or with an attorney, particularly as it relates to your individual circumstances. Your use of this website indicates your agreement to be bound by our Terms of Use.